Be a Chief Reminder Officer all the time

Part of being a leader is reminding people what they should be working on and doing constantly. All leaders are Chief Reminder Officers.

It sounds simple and silly, but ask yourself if you are actively practicing this?

Are you doing it every single day? You can’t do it once because people are human … they forget things.

We all need to be reminded that we matter and the work we do matters: it all makes a difference to YOU and to those you encounter. We need to encourage people on a regular basis. People will appreciate you reminding them of important things because that shows that you care.

Are you asking about …

Getting referrals?

Using the ATM?

Finding Safe Money?

Running and attending HotSpots?


Those are the things people need to be reminded to do consistently.

Doing all those things move you toward becoming a CRO and it builds Natural or Normal Personal Relationships (NPR). NPR involves having normal conversations not selling a person from word go. Are you checking and confirming basics? Think about the pitching coach making a visit to his pitcher on the mound during a baseball game. What do you think they are talking about? Basics! He’s telling the pitcher to keep it low and inside, where it’s tougher to hit it hard. He’s not breaking down the physics of the throwing motion. He’s calming his guy down and giving him basic reminders.

As a leader and CRO, you are actively helping people do things that make them love their work and life. People that love what they do live better lives. If you can master doing things consistently, your Return On Investment will go through the roof. You being a great CRO will lead to your teammates wanting to do more to help you. We all need a team to perform for and with … that’s why it’s called a team. Together we can all do more. When everybody is doing things consistently, the sense of purpose drives the performance to a level people never thought possible.

A good leader is measured by how well he or she gets people to perform. Reminding people of why what they do matters is a key component in forming a winning team. Make it part of YOUR job to be a leader and Chief Reminder Officer … Start NOW!

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